Angela Halliday from Sodexo talks to Daisy about how best to measure impact, how to choose what you focus on – and whether customers care....

Victoria McKenzie-Gould, Director of Corporate Communications at Marks and Spencer, tells Daisy why retail is a lot like working in politics

TUI's Head of Communications talks repatriating thousands of customers and why IT actually posed the biggest reputation challenge of Covid

Beth Hart, Vice President for Supply Chain and Brand Trust at McDonald's UK & Ireland talks to Daisy about how it felt to shut up shop

In this episode we look at data use, misuse and abuse. Is data morally neutral? Can there be such a thing as too much data?

In this episode we step away from the important social arguments for equality and inclusion and instead take a commercial view.

A good reputation makes you more memorable, more successful and more resilient. It can even convince consumers that your service is better.